Returns & Exchanges
At KIVARI, we want you to be completely in love with your purchase, which is why we offer a 30-day window for returns or exchanges on all full-priced items. Please ensure all garments are returned in their original condition, unworn and with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels and boutique tags remain securely attached to the garments.
Ship Your Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
Quality Check & Refund
Once our warehouse team receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing